Shipping & Returns

You May receive an email with tracking a week or more before the part(s) ship, there’s no need to contact me asking about a label that hasn’t moved, as I am likely just facing high sales volume (a good thing) and will have you part out accordingly in due time. Remember, Rushed work gets rushed results! Have patience and I will make sure the part is worthy of my logo in due time. Typically I am able to get parts shipped within 1-2 weeks. occasionally complex orders, or busy months add to this timeframe as I wear many different “hats” and cant ship, email, manufacture etc. every single day!

Thanks for your understanding.

INTERNATIONAL:

If you are shipping internationally and my form does not allow you to input your address in the Shipping option. Input your shipping address in your Billing, and Under name in the BILLING FORM, put "USE BILLING ADDRESS"

Then fill out the form as follows 

USE BILLING ADDRESS
123 fake
Fake, CA, 90001
United States
############

Shipping Metric

If the shipping metric seems incorrect, it may be because of the algorithms used by SquareSpace/STRIPE. if you think there is an error with your purchase total, please contact me

THANK YOU and Sorry for the inconvience

Returns and Refunds will be handled on a case by case basis

If you are unhappy with your product, Let me know! I strive to provide the best quality service and parts that we can. 

DRAKES is a small business, but we will do our best to provide accurate shipment and service tracking. 

Parts that are in stock should ship within 2 days

If the product is a custom order, or high volume, there may be a 2-3 Week delay before shipment. If there will be a longer delay, I will do our best to accommodate.